At 4505 Men Clothing’s Shop, we stand behind the premium quality of our menswear collections just as we value your satisfaction. Should any item not meet your expectations, our straightforward returns process ensures a seamless experience.

Key Details at a Glance

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags
  • Non-Returnable: Underwear & Nightwear (for hygiene reasons)
  • Refund Method: Original payment within 5-7 business days

Our Returns Process

Follow these simple steps to initiate your return or exchange:

Step 1: Prepare Your Package

Ensure all items are in original condition with tags attached. Include the original packing slip or a copy of your order confirmation.

Step 2: Submit Your Request

Email our Portland-based customer service team at [email protected] with the following details:

Subject: Return Request – Order #[Your Order Number] Dear 4505 Customer Service, I would like to request a [return/exchange] for the following item(s) from Order #[Your Order Number]: – Item Name: [Product Name] – SKU: [If available] – Reason: [Brief explanation] Please advise on next steps. Best regards, [Your Full Name] [Your Contact Information]

Step 3: Ship Your Return

Once approved, you’ll receive return instructions. Please note:

  • Return shipping costs are the customer’s responsibility
  • We recommend using a trackable shipping service
  • Original shipping fees are non-refundable

Step 4: Processing Your Return

Upon receiving your package at our Portland facility, we will:

  1. Inspect the returned items (typically within 2 business days)
  2. Process refunds to your original payment method within 5-7 business days
  3. For exchanges, ship your new item via your preferred shipping method

Refund Details

Your refund will be issued to your original payment method:

  • Credit Cards (Visa/MasterCard/JCB): 5-7 business days after processing
  • PayPal: 3-5 business days after processing

Note: International transactions may take additional time based on your bank’s processing.

Exchange Policy

For size exchanges of our premium collections (Jeans & Trousers, Knitwear & Sweats, etc.):

  • Available for items of equal value
  • Subject to stock availability
  • Customer covers return shipping; we cover outbound shipping for the replacement

Non-Returnable Items

To maintain hygiene standards, the following categories are final sale:

  • Underwear & Nightwear

International Returns

For our global clientele (excluding select remote areas):

  • Customs fees/duties are non-refundable
  • Return shipping costs may be higher than original delivery
  • Mark packages as “Returned Goods” to avoid additional charges

Need Assistance?

Our Portland-based team is ready to help with any returns questions:

Email: [email protected]
Hours: Monday-Friday, 9AM-5PM PST

We appreciate your trust in 4505 Men Clothing’s Shop and are committed to ensuring your complete satisfaction with our premium menswear collections.