Welcome to 4505 Men Clothing’s Shop – where premium menswear meets efficient service. Below you’ll find answers to common questions about our products, shipping, returns, and more. Can’t find what you need? Our Portland-based team is always ready to help at [email protected].
About Our Products
What types of clothing does 4505 Men’s Shop specialize in?
We focus on premium menswear essentials across these categories: Accessories, Jeans & Trousers, Knitwear & Sweats, Living + Gifts, Outerwear, Shorts, Tops, and Underwear & Nightwear. Our collection is designed for the modern man who values both style and functionality.
What makes your fabrics special?
We source only the highest quality materials, from performance-driven quick-dry technology to heavyweight cotton that maintains its shape. Every piece is selected to offer both comfort and durability for real-life wear.
Do you offer seasonal collections?
While we focus on timeless essentials that work year-round, we regularly update our selection with seasonally appropriate pieces. Our outerwear and knitwear selections are particularly popular during cooler months.
Ordering & Account
How do I create an account?
You can create an account during checkout or by visiting the account registration page. Having an account lets you track orders, save preferences, and checkout faster.
I forgot my password. What should I do?
Click “Forgot Password” on the login page and enter your email address. You’ll receive instructions to reset your password securely.
Can I modify or cancel my order after placing it?
We process orders quickly to get them to you fast. If you need to modify or cancel, email
[email protected] immediately with your order number. We’ll do our best to accommodate your request if your order hasn’t entered processing.
Shipping & Delivery
What shipping options do you offer?
We offer two convenient options:
1. Standard Shipping ($12.95): Via DHL or FedEx, arriving in 10-15 business days after dispatch
2. Free Shipping (orders over $50): Via EMS, arriving in 15-25 business days after dispatch
How long does order processing take?
Our Portland-based team processes all orders within 1-2 business days. You’ll receive tracking information as soon as your order ships.
Do you ship internationally?
Yes! We ship worldwide, excluding select remote areas in Asia and other regions. Whether you’re in Portland or Paris, we’ve got you covered.
Can I track my order?
Absolutely. You’ll receive a confirmation email with tracking information as soon as your order ships. You can also track directly through your account.
Returns & Exchanges
What’s your return policy?
We offer a 15-day return policy from the day you receive your items. Items must be unworn, unwashed, and in original condition with tags attached.
How do I initiate a return?
Email
[email protected] with your order number and reason for return. We’ll provide return instructions. Please note return shipping costs are the customer’s responsibility unless the item is defective.
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Do you offer exchanges?
Currently, we process returns rather than direct exchanges. For a different size or color, please return the original item and place a new order.
Payments
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Why was my payment declined?
This is usually due to your bank’s security measures. Check that your billing information matches exactly what’s on file with your bank, or try an alternate payment method. For persistent issues, contact your bank or our customer service.
Still Have Questions?
Our customer service team at [email protected] is always ready to help with any inquiries. Based in Portland but serving style-conscious men worldwide, we’re committed to making every aspect of your 4505 experience—from browsing to delivery—as seamless as our performance-driven apparel.
Pro Tip: Combine multiple essentials in one order to unlock free shipping while building a cohesive wardrobe designed for real life.